How long does it take to get the refund?

You will receive an automated email when your return is handled and approved. If you have not heard from us within 4 weeks of your return, please contact us by using the chat button in the lower right corner.

After we have approved the return, it usually takes 1-5 business days for the money to be refunded to your account. The money automatically goes back to the account used for payment. If you paid with a gift card, the money will be refunded to the gift card.